{"id":9975,"date":"2019-07-11T20:44:21","date_gmt":"2019-07-11T20:44:21","guid":{"rendered":"https:\/\/sandler.dsstaging2.com\/case-study\/leadership-blind-spot-capturing-best-practices\/"},"modified":"2022-12-19T16:43:49","modified_gmt":"2022-12-19T16:43:49","slug":"leadership-blind-spot-capturing-best-practices","status":"publish","type":"post","link":"https:\/\/sandler.com\/videos\/leadership-blind-spot-capturing-best-practices\/","title":{"rendered":"Leadership Blind Spot &#8211; Not Capturing Best Practices"},"content":{"rendered":"\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/sandler.com\/videos\/leadership-blind-spot-capturing-best-practices\/#Not_Capturing_Best_Practices\" >Not Capturing Best Practices<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/sandler.com\/videos\/leadership-blind-spot-capturing-best-practices\/#Up_Next_in_the_Series\" >Up Next in the Series<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/sandler.com\/videos\/leadership-blind-spot-capturing-best-practices\/#The_Road_to_Excellence\" >The Road to Excellence<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/sandler.com\/videos\/leadership-blind-spot-capturing-best-practices\/#Get_FREE_Access_to_the_Sandler_E-Learning_Library\" >Get FREE Access to the Sandler E-Learning Library!<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Not_Capturing_Best_Practices\"><\/span><strong>Not Capturing Best Practices<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\r\n<p>Dive into the thirteen blind spots many organization leaders will battle at one point. In this series, our president &amp; CEO, Dave Mattson, will provide guidance on how you can overcome these challenges.<\/p>\r\n<p>Today we&#8217;re gonna be talking about the failure to capture best practices. In my mind this is one of the easiest things that we can do, but it&#8217;s one of the largest blind spots that any of us have. We&#8217;re constantly trying to conquer how do I make something better. It&#8217;s in each one of our DNA as far as being an entrepreneur or a leader, but what&#8217;s not in our DNA is to capture what those best practices are.<\/p>\r\n<p>Every time that we do let&#8217;s say a seminar where we&#8217;ve got thousands of people showing up, we created a playbook because anyone in the organization should be able to open up that book and say these are the things we have to do six months out, three months out, four months out, the day of, the day after communication. That way every single time we have a genius attack we get better and better and better and better. It&#8217;s not that difficult to do and you don&#8217;t have to do it at once. These are little play books that can grow over time.<\/p>\r\n<p>Ask yourself this to see if you have this blind spot. Could you write down or could you ask your management team to show you the best practices for you fill in the blank. It could be onboarding people, could be coaching, having difficult conversations, product roll out, whatever the case may be. This is really important for any organization if you want to help people that just joined the organization act as if they&#8217;ve been here for 25 years, but why re-invent the wheel? Why? Every time I&#8217;m in to a company and we have one of the V-8 moments where you hear somebody in the management team say, &#8220;We should have remembered that. We did that mistake last year. I don&#8217;t know why we repeated it.&#8221; That&#8217;s a good symptomatic response to we don&#8217;t have a playbook. It&#8217;s easy for you to capture. It takes less than a half an hour. We at Sandler have playbooks in every major category, the things that we do every single day.<\/p>\r\n<p>The Road to Excellence, six leadership strategies to build a bulletproof business is on sale now at https:\/\/www.sandler.com\/shop. Contact a local Sandler trainer to learn more about our Organizational Excellence Management Training Program or click subscribe to get notified about future management tips.<\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Up_Next_in_the_Series\"><\/span><strong>Up Next in the Series<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spots-introduction\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot: Introduction<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-not-having-a-process-for-hiring\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #1: Not Having a Process for Hiring<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-improperly-onboarding-people\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #2: Improperly Onboarding People<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-corporate-goals-to-personal-goals\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #3: Failing to Tie Corporate Goals to Personal Goals<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-culture-of-accountability\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #4: Not Creating a Culture of Accountability<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-sales-language\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #5: No Common Sales Language<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-lead-generation\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #6: Not Focusing on Lead Generation<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-capturing-best-practices\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #7: Not Capturing Best Practices<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-failing-to-coach-management\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #8: Failing to Train and Coach Management Staff<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-building-bench\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #9: Not Building the Bench<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-not-knowing-how-to-coach\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #10: Not Knowing How to Coach<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-not-sharing-the-vision\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #11: Not Sharing the Vision with Those who Have to Implement it<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-culture-of-learned-helplessness\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #12: Fostering a Culture of Learned Helplessness<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blind-spot-no-methodologies-and-systems\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot #13: No Methodologies and Systems<\/a><\/p>\r\n<p><a href=\"\/resources\/video\/leadership-blindspots-conclusion\/\" target=\"_self\" rel=\"noopener noreferrer\">Blind Spot: Conclusion<\/a><\/p>\r\n<p>&nbsp;<\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"The_Road_to_Excellence\"><\/span><a title=\"The Road to Excellence\" href=\"\/resources\/sandler-books\/road-to-excellence\/\" target=\"_self\" rel=\"noopener noreferrer\"> The Road to Excellence <\/a><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>The best-selling book by <a href=\"\/dave-mattson\/\">Dave Mattson<\/a> helps you determine what, exactly, stands between your company and organizational excellence \u2013 and what you can do about it.<\/p>\r\n<p><a role=\"button\" href=\"https:\/\/www.sandler.com\/shop\" target=\"_blank\" rel=\"noopener noreferrer\"> BUY THE BOOK <\/a><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Get_FREE_Access_to_the_Sandler_E-Learning_Library\"><\/span>Get FREE Access to the Sandler E-Learning Library!<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>Register for instant access to hundreds of podcasts, dozens of white papers and reports, webinar recordings, sample courses, and two of our popular eBooks!<\/p>\r\n<p><a role=\"button\" href=\"https:\/\/www.sandler.com\/sell\" target=\"_blank\" rel=\"noopener noreferrer\"> Get Access Now <\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"featured_media":8018,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1047],"tags":[1048,1033,1035,1292,1485],"class_list":["post-9975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-videos","tag-blind-spots","tag-leadership","tag-management","tag-sales-videos","tag-video"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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