We set out to discover the client retention strategies of the most successful companies and to learn their techniques of managing sales relationships.<\/p>\r\n\r\n\r\n\r\n
Our research suggests that it is far simpler to turn an existing customer into a repeat customer. The probability of converting a new lead is only 5-20% at best, while creating a repeat customer has a 60-70% likelihood of occurring. This survey highlights how the behaviors behind strengthening a sales relationship<\/a> will help you to create a business that is sustained by client growth. Avoid the chance of your customers changing suppliers because they no longer feel valued by your organization.<\/p>\r\n\r\n\r\n\r\n Although most companies traditionally spend more money on new client acquisition, client retention often costs up to fifteen times less than finding, qualifying, and selling to a new client. Setting the stage for open communication and strategic interaction can positively affect your major accounts for years to come<\/a>. Learn where to set objectives to ensur<\/p>\r\n\r\n\r\n\r\n Fill out the form to download a full copy of the report or review our other resources here<\/a>.<\/strong><\/strong><\/p>\r\n\r\n\r\nCreating Efficient Account Management: Where to invest time and money?<\/strong><\/h4>\r\n\r\n\r\n\r\n