{"id":12568,"date":"2020-11-09T18:11:51","date_gmt":"2020-11-09T18:11:51","guid":{"rendered":"https:\/\/sandler.dsstaging2.com\/case-study\/how-to-succeed-at-giving-good-feedback-podcast\/"},"modified":"2023-10-30T10:14:07","modified_gmt":"2023-10-30T10:14:07","slug":"how-to-succeed-at-giving-good-feedback-podcast","status":"publish","type":"post","link":"https:\/\/sandler.com\/podcasts\/how-to-succeed-at-giving-good-feedback-podcast\/","title":{"rendered":"How to Succeed at Giving Good Feedback"},"content":{"rendered":"\r\n<p>Mike Montague interviews Sharlene Douthit on How to Succeed at Giving Good Feedback.\u00a0In this episode:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Why it can be hard to receive feedback<\/li>\r\n<li>Good feedback helps you get better<\/li>\r\n<li>Give feedback on someone\u2019s role, not their identity<\/li>\r\n<li>When giving feedback, have empathy and meet them where they are<\/li>\r\n<li>Use: well, better, <a href=\"\/blog\/7-must-ask-questions-on-your-next-customer-feedback-survey\/\">different questions<\/a><\/li>\r\n<li>What do you think you did well?<\/li>\r\n<li>What do you think you could have done better?<\/li>\r\n<li>If you had a do-over, what would you have done differently?<\/li>\r\n<li>Avoid judgmental messages<\/li>\r\n<li>End with, how can I support you?<\/li>\r\n<li>Follow up<\/li>\r\n<li>Start with what they did well, ask what they think they did well, and then discuss how to improve<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>The How to Succeed Podcast is a public and free podcast from Sandler Training, the worldwide leader in <a href=\"\/blog\/the-smart-way-to-scale-your-sales-team\/\">sales<\/a>, <a href=\"\/sales-management-training\/\">management<\/a>, and <a href=\"\/blog\/from-customer-service-to-customer-success-five-powerful-behaviors-that-build-loyalty\/\">customer service<\/a> training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe.\u00a0<strong>Find white papers, webinars, and more in our free Sandler E-Learning Library:\u00a0<a href=\"https:\/\/www.sandler.com\/sell\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.sandler.com\/sell<\/a><\/strong><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Mike Montague interviews Sharlene Douthit on How to Succeed at Giving Good Feedback.<\/p>\n","protected":false},"author":167,"featured_media":12569,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1204],"tags":[1033,1035,1299,1122,1484,1057,1317],"class_list":["post-12568","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcasts","tag-leadership","tag-management","tag-management-best-practices","tag-management-skills","tag-podcasts","tag-professional-development","tag-sales-management-techniques"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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