{"id":12344,"date":"2020-06-17T21:31:00","date_gmt":"2020-06-17T21:31:00","guid":{"rendered":"https:\/\/sandler.dsstaging2.com\/case-study\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/"},"modified":"2023-07-03T09:04:09","modified_gmt":"2023-07-03T09:04:09","slug":"the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools","status":"publish","type":"post","link":"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/","title":{"rendered":"The A to Z of the Best 2020 Remote Work Sales Communication Tools"},"content":{"rendered":"\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Successful_remote_sales_teams_need_the_right_tools\" >Successful remote sales teams need the right tools.<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#The_Rise_of_Remote_Sales_Teams\" >The Rise of Remote Sales Teams<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#The_Importance_of_Sales_Communication\" >The Importance of Sales Communication<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#External_Communication\" >External Communication<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Internal_Communication\" >Internal Communication<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Types_of_Sales_Communication_Tools\" >Types of Sales Communication Tools<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Collaboration_Tools\" >Collaboration Tools<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Unified_Communications_Tools\" >Unified Communications Tools<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Sales_Enablement_Tools\" >Sales Enablement Tools<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Remote_Work_Sales_Tools_A_to_Z\" >Remote Work Sales Tools, A to Z<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Artesian\" >Artesian<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Asana\" >Asana<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Buzzuka\" >Buzzuka<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Covideo\" >Covideo<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Go_To_Meeting_Go_To_Webinar\" >Go To Meeting &amp; Go To Webinar<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Gong\" >Gong<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Google\" >Google<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Grow\" >Grow<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#LeadFuze\" >LeadFuze<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Nextiva\" >Nextiva<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Salesforce\" >Salesforce<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Salesmate\" >Salesmate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Sisense\" >Sisense<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Slack\" >Slack<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Survey_Monkey\" >Survey Monkey<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/sandler.com\/blog\/the-a-to-z-of-the-best-2020-remote-work-sales-communication-tools\/#Zoom\" >Zoom<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Successful_remote_sales_teams_need_the_right_tools\"><\/span><strong>Successful remote sales teams need the right tools.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1>\r\n\r\n\r\n\r\n<p>Communication is a key component for any successful sales team. And when sales teams work remotely, the need for excellent communication increases even more.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Rise_of_Remote_Sales_Teams\"><\/span><strong>The Rise of Remote Sales Teams<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Even before COVID-19 was a word, remote sales teams were on the rise. More teams 89% of people worked from home at least some of the time.<\/p>\r\n\r\n\r\n\r\n<p>And it&#8217;s no wonder that remote teams were on the rise. Remote workers love the increased flexibility. They report higher levels of job satisfaction.<\/p>\r\n\r\n\r\n\r\n<p>Businesses love the increased productivity that remote workers deliver. Remote sales leaders can help build a <a href=\"https:\/\/www.sandler.com\/blog\/three-tips-for-setting-a-leadership-cadence-for-the-remote-sales-team\/\"><strong>great workflow<\/strong><\/a> for their remote salesforce which can really drive sky-high productivity.<\/p>\r\n\r\n\r\n\r\n<p>Remote teams also allow businesses to recruit talent regardless of location. Search all of Linkedin for the right candidate. This is a huge boost for companies in smaller markets.<\/p>\r\n\r\n\r\n\r\n<p>Finally, remote teams can save on overhead. You may not even need a physical office space!<\/p>\r\n\r\n\r\n\r\n<p>Enter a global pandemic and suddenly remote teams aren\u2019t just nice-to-have. In 2020 and beyond, it looks like the <a href=\"https:\/\/www.nextiva.com\/blog\/remote-workforce.html\"><strong>remote workforce<\/strong><\/a> is here to stay.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Importance_of_Sales_Communication\"><\/span><strong>The Importance of Sales Communication<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Although remote teams and flex jobs offer huge benefits, they also have some challenges. And one of the top challenges is communication, especially for sales teams. You need a communication strategy that encompasses the following.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"External_Communication\"><\/span>External Communication<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Finding and connecting with prospects and leads might be the most important part of a sales reps\u2019 job. So your team needs tools to help them do just that. External communication tools include old-school hardware like phones as well as smartphones, tablets, and laptops. They also use all kinds of technology like email, live chat, knowledge bases, surveys, conferencing tools, and more.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Internal_Communication\"><\/span>Internal Communication<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Just as your team needs to communicate with each other. The very same things you need to communicate with your client, you can use to talk to each other and collaborate.<\/p>\r\n\r\n\r\n\r\n<p>Without internal communication, your remote sales force is at risk for failure. From duplicating work to getting off task, there are many communications pitfalls.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Types_of_Sales_Communication_Tools\"><\/span><strong>Types of Sales Communication Tools<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Every job is harder without the right tools. So make success easier by choosing the right tech stack to help your sales team and sales numbers soar.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Collaboration_Tools\"><\/span>Collaboration Tools<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Take your team\u2019s efficiency to the next level with internal team collaboration software. When you set your team up with a unified communication tool, you\u2019re giving them the opportunity to collaborate and share information when they need it most.<\/p>\r\n\r\n\r\n\r\n<p>Here are some other benefits of using a collaboration tool.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Save time and increase productivity.<\/strong> Instead of going three floors down to discuss an issue at someone\u2019s desk, communicate via chat.<\/li>\r\n<li><strong>Make your team stronger.<\/strong> Working together with an always-open path of communication is one of the best ways to strengthen your team\u2019s bond.<\/li>\r\n<li><strong>Improve project management.<\/strong> Working on a project with different team members or across multiple teams can be hard. Use team collaboration to bring everyone together on the same page.<\/li>\r\n<li><strong>Organize your team.<\/strong> Make lost documents and missing information a thing of the past. Collaboration software can keep track of your team\u2019s conversations, ideas, and plans.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Unified_Communications_Tools\"><\/span>Unified Communications Tools<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>The telephone used to be the end-all, be-all of remote communication. Although telephone calls remain important, Unified Communication as a Service (UCaaS) is coming of age.<\/p>\r\n\r\n\r\n\r\n<p>Not all communication needs to be a phone call. We\u2019re all up to here with calls anyway. Why not let customers cut to the chase with live chat, messaging, or email?<\/p>\r\n\r\n\r\n\r\n<p>Unified communications tools bring together communications in one place. And the best solutions are web-based, so you don\u2019t need an expensive, inflexible infrastructure.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sales_Enablement_Tools\"><\/span>Sales Enablement Tools<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p><a href=\"https:\/\/www.sandler.com\/blog\/sales-enablement-defined\/\"><strong>Sales enablement<\/strong><\/a> platforms and tools give your team access to what they need at every step of the sales process. These tools provide the following resources quickly and easily:<\/p>\r\n\r\n\r\n\r\n<p><strong><em>Persona Documents &amp; Customer Insights<\/em><\/strong><br \/>These documents provide your sales team with in-depth knowledge of a given customer profile. It spells out their wants, needs, desires, problems, complaints, and motivation. You\u2019ll also use all kinds of customer insights along the way. Who have they talked to? What have they accessed?<\/p>\r\n\r\n\r\n\r\n<p><strong><em>Sales &amp; Product Training<\/em><\/strong><br \/>If you want to sell something, ya gotta know what it is and how to sell it. Your sales team should thoroughly understand whatever it is they\u2019re selling.<\/p>\r\n\r\n\r\n\r\n<p><strong><em>Competitor Research<\/em><\/strong><br \/>Understanding your competitors\u2019 strengths and weaknesses is not only about the competition to be better. It\u2019s more about using that information to demonstrate to your prospects why they should choose your product over the others. Or, even better, why they should switch to your product away from the other guys\u2019.<\/p>\r\n\r\n\r\n\r\n<p><strong><em>Customer-facing Marketing Material<\/em><\/strong><br \/>More and more, customers are drawn to businesses because of something they\u2019ve seen on social media, in a blog, or elsewhere online. This sort of marketing is crucial in growing your lead list and ultimately, your customer base.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Remote_Work_Sales_Tools_A_to_Z\"><\/span><br \/><strong>Remote Work Sales Tools, A to Z<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>There are so many tools to choose from. Here\u2019s a summary of our favorites.<\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_jawu54vyhmgs\">Artesian<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_vozx65tueg7w\">Asana<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_uaf9mdruo9yd\">Buzzuka<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_yxm1b65f2vvb\">Covideo<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_v92rjwggmnj\">Go To Meeting &amp; Go To Webinar<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"https:\/\/gong.io\">Gong<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_g2sh8ka3r9r4\">Google<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_13vhs44n48gr\">Grow<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_asl1dhwjtu30\">LeadFuze<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_2jtnytce3zrx\">Nextiva<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_b3evb8e2o5dp\">Salesforce<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_jbrnaqorh57k\">Sisense<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_rur0bhvzuxoh\">Slack<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_ive00nh1flar\">Survey Monkey<\/a><\/p>\r\n\r\n\r\n\r\n<p><a href=\"#_gqqynwdwtwkv\">Zoom<\/a><\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Artesian\"><\/span><a href=\"https:\/\/artesian.co\"><strong>Artesian<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>There are lots of tools on the market depending on your industry, but a universal tool to consider is Artesian. The platform\u2019s AI helps you harvest and analyze information quickly so that you can prospect and sell more efficiently.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Asana\"><\/span><a href=\"https:\/\/asana.com\"><strong>Asana<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Asana is a project management and collaboration platform that give your team the power to plan, track and visualize activities, including sales activities.<\/p>\r\n\r\n\r\n\r\n<p>Asana\u2019s colorful, intuitive interface really shines. The inviting colors make it fun to use. Your team will want to spend time there. That\u2019s a far cry from the boring, sometimes mind-numbing spreadsheets and trackers this tool can replace.<\/p>\r\n\r\n\r\n\r\n<p>A sales manager can assign tasks and projects and a team member can update their progress.<\/p>\r\n\r\n\r\n\r\n<p>This type of tool offers great visibility for all stakeholders.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Buzzuka\"><\/span><a href=\"https:\/\/www.buzzuka.com\"><strong>Buzzuka<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Just because it\u2019s not safe to talk to people in elevators anymore doesn\u2019t mean you don\u2019t need a quick, compelling way to convey the value of your product. The Buzzuka Pitch Studio helps you craft the perfect elevator pitch.<\/p>\r\n\r\n\r\n\r\n<p>Buzzuka walks you through the steps needed to create that pitch. From identifying your audience and their pain points to defining what makes your product special, this product targets that all-important quick sales moment.<\/p>\r\n\r\n\r\n\r\n<p>Remember, the elevator pitch isn\u2019t meant to close a sale. Rather, it\u2019s the bait to lead a prospect into a longer conversation.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Covideo\"><\/span><a href=\"https:\/\/www.covideo.com\"><strong>Covideo<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>What\u2019s bigger than an email and smaller than a meeting? Video email.<\/p>\r\n\r\n\r\n\r\n<p>Video emails help you strike that perfect balance between the personal touch and a fast win. With so many people working remotely, it\u2019s hard to find time to schedule a video call. But video email gets your face in front of the client.<\/p>\r\n\r\n\r\n\r\n<p>And it helps boost visibility in the inbox. When every email is just something extra to read, then a video becomes a special treat. Plus, a lot of people prefer to learn from video rather than text.<\/p>\r\n\r\n\r\n\r\n<p>Sure, that sounds great, but I don\u2019t know how to produce videos. The good news is, you don\u2019t need any special skills. You can record in all kinds of ways, including a mobile app, screen capture, or Chrome extension. Or you can upload existing content.<\/p>\r\n\r\n\r\n\r\n<p>You can use Covideo for internal communications as well, delivering quick lessons and messages to your sales team. They can access them whenever and wherever. Even small businesses can start using this fast.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Go_To_Meeting_Go_To_Webinar\"><\/span><a href=\"https:\/\/www.gotomeeting.com\"><strong>Go To Meeting &amp; Go To Webinar<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>2020 might be the golden age of the online meeting. And Logmein\u2019s Go To Meeting and Go To Webinar tools are here to help you communicate both internally and externally.<\/p>\r\n\r\n\r\n\r\n<p>Both tools give you the ability to plan, schedule, host, and record internal and external meetings. Both have customizable invitations and registration pages. And features like screen-sharing allow you to share exactly what you need to share.<\/p>\r\n\r\n\r\n\r\n<p>Webinars give you the ability to upload documents and call on people. This can lift your teaching up and allow collaboration with attendees.<\/p>\r\n\r\n\r\n\r\n<p>You can also enable recording and transcription to share meetings and webinars with your team and prospects. You can also make the recordings and transcripts part of your knowledge. This makes vital content searchable and useful.<\/p>\r\n\r\n\r\n\r\n<p>Easy setup and free and paid plans make it easy to get started.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Gong\"><\/span><a href=\"https:\/\/www.chorus.ai\"><strong>Gong<\/strong><\/a><u><\/u><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Gong automatically captures your reps\u2019 interactions with buyers across phone, web conferencing, and email. That means you can coach on the right calls, personalize feedback for each team member, and quarterback more deals to a successful close. Even when you and your team are not together in the same bullpen.<\/p>\r\n\r\n\r\n\r\n<p>Stay on Top of Your Deals<\/p>\r\n\r\n\r\n\r\n<p>Gong gives you unprecedented visibility into what\u2019s going on in your team\u2019s deals. Feel out of touch because you can\u2019t check in with reps on the sales floor? With Gong, you can check deal health at-a-glance, see recent email and call activity, and quickly understand if there are any blockers so you can strategize with your reps to keep deals moving forward. Pipeline reviews now got a lot more strategic!<\/p>\r\n\r\n\r\n\r\n<p>Coach from Your Couch<\/p>\r\n\r\n\r\n\r\n<p>Gong identifies coaching opportunities and helps you develop personalized coaching strategies so you can unlock each rep\u2019s potential. Listen to live calls or review calls after the fact, and leave feedback so your reps know what they need to do to continue to develop their skills while they work remotely.<\/p>\r\n\r\n\r\n\r\n<p>Keep Your Finger on the Pulse of the Market<\/p>\r\n\r\n\r\n\r\n<p>Gong helps you stay connected to the voice of your customers and the market. Get a handle on what\u2019s impacting your business. Track competitive mentions and understand how your competitors and buyers are responding to the changing business landscape. Test new messaging and see how the market receives it in real-time.<\/p>\r\n\r\n\r\n\r\n<p>Stay Connected to Your Team<\/p>\r\n\r\n\r\n\r\n<p>Our team calendar helps you plan each week with your team by showing a calendar view of your team\u2019s upcoming meetings in an easy to read format. Stay in the loop on your team\u2019s activities, identify calls that need your support, and strategize with your reps on how to approach key upcoming meetings.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Google\"><\/span><a href=\"https:\/\/www.google.com\/\"><strong>Google<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Ah, Google. Most of our information arrives at our digital doorstep via Google\u2019s uber-popular search engine. But Google also offers a suite of communication tools to help you and your sales team collaborate no matter where they are.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Gmail<\/h4>\r\n\r\n\r\n\r\n<p>Gmail is Google\u2019s email platform. We doubt there are any sales organizations around that don\u2019t use email. It helps your team communicate with each other and with leads and clients. Plus Google\u2019s widespread use means there are countless tools that integrate to supercharge your email.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\">Google Drive<\/h4>\r\n\r\n\r\n\r\n<p>Create and share documents, spreadsheets, slide decks, and more using Google drive. Drive facilitates internal communications through file-sharing and the ability to collaborate on a single file in real-time. Say good-bye to version control issues!<\/p>\r\n\r\n\r\n\r\n<p>You can also easily share content with your leads and prospects using Google Drive. And you can even create slide decks for demos and more.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Grow\"><\/span><a href=\"https:\/\/www.grow.com\/\"><strong>Grow<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Ditch the spreadsheets and check out Grow\u2019s fully-customizable robust, intuitive sales dashboard. Dashboard tools like this can be an easy upgrade to help remote team members stay on track.<\/p>\r\n\r\n\r\n\r\n<p>A dashboard tool can track various metrics like the popularity of a product and per-customer sales. And they can track real-time metrics happening wherever your company is doing work today.<\/p>\r\n\r\n\r\n\r\n<p>With a view of what\u2019s actually happening with your sales, you can make educated decisions, implement improvements, or change your approach altogether.<\/p>\r\n\r\n\r\n\r\n<p>You could spend a lot of time gathering the data that Grow puts right on your dashboard, but your time and your team\u2019s time is better spent using the data than tracking it down.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"LeadFuze\"><\/span><a href=\"https:\/\/www.leadfuze.com\"><strong>LeadFuze<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Lead generation is vital to any sales team. But who has time for lead researching anymore? Not you. You\u2019ve got to meet your quotas and teach your third grader the difference between a simile and a metaphor. Just give me the list.<\/p>\r\n\r\n\r\n\r\n<p>LeadFuze is lead generation software for sales teams and more. List-building automation means you can spend your valuable time talking to leads rather than hunting them down. It helps you streamline your process.<\/p>\r\n\r\n\r\n\r\n<p>De-duplicating features mean you and your colleague aren\u2019t wasting time doing the same work. And workflow tools keep things moving.<\/p>\r\n\r\n\r\n\r\n<p>Plus, it integrates with your existing CRM so you can get things going quickly, building on the tech stack you already have. Right now, leveraging every lead is so important, so a lead generation tool like this might be just the thing for you.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nextiva\"><\/span><a href=\"https:\/\/www.nextiva.com\/\"><strong>Nextiva<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Check out Nextiva\u2019s <a href=\"https:\/\/www.nextiva.com\/blog\/remote-office-phone-systems.html\"><strong>remote office phone system<\/strong><\/a><strong>. <\/strong>Wait. Isn\u2019t this about communication tools for 2020, not 1920? While the telephone continues to be a thing, Nextiva takes business phones to the next level with its award-winning unified communications tools. Their cloud-based UCaaS solution enables companies to focus on growing their business by providing streamlined communications services that are flexible, scalable, and affordable.<\/p>\r\n\r\n\r\n\r\n<p>A recent survey into business communications <a href=\"https:\/\/www.nextiva.com\/blog\/business-communication-report-2020.html\"><strong>reveals<\/strong><\/a> that today\u2019s employees use three devices, including their mobile device to communicate with their teams every day. So Nextiva\u2019s remote business phone system connects all of your devices for all of your teams.<\/p>\r\n\r\n\r\n\r\n<p>With Nextiva, location is no longer a factor. Using a broadband internet connection, your sales team can speak to prospects anywhere, anytime. Even while they\u2019re quarantined in their homes. Nextiva routes call based on your team\u2019s availability. And every call looks like it\u2019s coming from your business.<\/p>\r\n\r\n\r\n\r\n<p>Nextiva\u2019s easy setup means you can get started today. That\u2019s good news if you\u2019re trying to get a remote sales team up and running fast.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Salesforce\"><\/span><a href=\"https:\/\/www.salesforce.com\"><strong>Salesforce<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Salesforce is a dynamic, highly-customizable CRM software that has the power to unite sales, market, and service in one place. Its list of capabilities includes its centerpiece CRM with robust phone and email integrations, a knowledge base, and a service platform.<\/p>\r\n\r\n\r\n\r\n<p>Because everything is in one place, Salesforce is very powerful. You can see who has spoken to what prospect and what steps have already been taken. And that\u2019s just the tip of the iceberg. Salesforce also offers very robust reports and dashboards to track pretty much anything you want.<\/p>\r\n\r\n\r\n\r\n<p>With Salesforce, you can manage and optimize the customer journey from prospecting through the sales process and beyond. Of course, that kind of power comes with a high price tag and set up fees. It also comes with a long learning process and onboarding time.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Salesmate\"><\/span><a href=\"https:\/\/www.salesmate.io\"><strong>Salesmate<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>A single source of truth is basically a requirement for dynamic sales teams these days. But what if you don\u2019t have the budget or the time for something like Salesforce?<\/p>\r\n\r\n\r\n\r\n<p>A Customer Relationship Management system, or CRM, is a faster, more cost-efficient solution. But CRMs are everywhere these days. Which one should you choose?<\/p>\r\n\r\n\r\n\r\n<p>Salesmate is a CRM tool for small and medium-sized businesses. It gathers all of your data in one place and provides slick, user-friendly dashboards. Its visual pipeline gives you insights at a glance.<\/p>\r\n\r\n\r\n\r\n<p>Phone and email integrations and sales automation tools help your team work smarter, not harder.<\/p>\r\n\r\n\r\n\r\n<p>And its intuitive design makes it easy to learn. That\u2019s key these days. With all of the change in the world today, the last thing your team needs to worry about is mastering another piece of software. You can get up and running fast with Salesmate.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sisense\"><\/span><a href=\"https:\/\/www.sisense.com\/dashboard-examples\/sales\/\"><strong>Sisense<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Dashboard tools can be a lifesaver in the fast-paced world of sales. They put that key information right on top to help you and your team keep their priorities in order.<\/p>\r\n\r\n\r\n\r\n<p>Sisense offers robust, intuitive sales dashboards that help you analyze and report on sales data, make strategic plans, and share goals and performance across your team. It provides a quick, visual representation of your KPIs. This can be essential for remote sales reps trying to balance work and home.<\/p>\r\n\r\n\r\n\r\n<p>They offer sales dashboards based on sales calls, brands, and more. And Sisense easy to implement. This is a great advantage if you suddenly find yourself in a whole new situation. Your team gets fast access to just what they need.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Slack\"><\/span><a href=\"https:\/\/slack.com\"><strong>Slack<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Slack is definitely not a newcomer to internal team communications. Originally tackling the issue of too much email, the collaboration hub now offers one place to gather all of your teams\u2019 conversations, data, and more. It\u2019s an all-in-one solution.<\/p>\r\n\r\n\r\n\r\n<p>With Slack, you\u2019ll get chat, document sharing, direct messaging, and more. Plus you can divide communications by channel, so each person only sees their relevant information. Divide channels by department, role, project, or whatever makes sense for your organization. Your marketing team only has to see your marketing communication, for example.<\/p>\r\n\r\n\r\n\r\n<p>You can also share some information with everyone. After all, everyone needs company news, relevant podcasts, and cat memes, right?<\/p>\r\n\r\n\r\n\r\n<p>And Slack is searchable. Forget about searching your inbox and message threads for that one conversation. Instead, a quick search brings everything you need right to your fingertips.<\/p>\r\n\r\n\r\n\r\n<p>\u00a0A full suite of integrations puts everything in one place. And you can even make voice calls inside of Slack.<\/p>\r\n\r\n\r\n\r\n<p>Free and paid versions make Slack accessible even if your budget is limited right now. You can still get up and running fast.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Survey_Monkey\"><\/span><a href=\"https:\/\/www.surveymonkey.com\/\"><strong>Survey Monkey<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Successful sales teams know what their customers need. And if they don\u2019t, they find out. Conducting customer surveys is one way to communicate with your customers and Survey Monkey is one of the most customer survey tools.<\/p>\r\n\r\n\r\n\r\n<p>You can get started now and be reviewing your data today, even if this is your first time. That\u2019s part of what makes Survey Monkey so popular. In fact, check out these <a href=\"https:\/\/www.sandler.com\/blog\/7-must-ask-questions-on-your-next-customer-feedback-survey\/\"><strong>questions to ask on your next customer survey<\/strong><\/a><strong>.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Survey Monkey also allows you to use surveys as part of your email marketing. Combine the price and ease of use with a simple, intuitive interface and the ability to customize surveys and you have a recipe for success.<\/p>\r\n\r\n\r\n\r\n<p>Of course, you never want to overload your customers with questions. They have enough to do already. So it\u2019s best to develop a strategy around collecting insights. And once you collect them, make sure to make use of them, maybe with other sales communications tools!<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zoom\"><\/span><a href=\"https:\/\/zoom.us\"><strong>Zoom<\/strong><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<p>Zoom is having a moment. This web-based conferencing platform allows you to schedule, invite, and host meetings, webinars, classes, and more. And it\u2019s easier to use than Skype. Don\u2019t miss out on the face-to-face just because of social distancing.<\/p>\r\n\r\n\r\n\r\n<p>Instead, host everything online. Move demos and sales meetings with prospects and leads to the virtual space. You can also deliver other kinds of content like training and classes via Zoom.<\/p>\r\n\r\n\r\n\r\n<p>Zoom is also great for internal communications. Host one-on-ones with your team to help individuals stay on track. Schedule team meetings to ensure collaboration and camaraderie continue even when you aren\u2019t in the same place.<\/p>\r\n\r\n\r\n\r\n<p>With features like recordings and screen sharing, Zoom offers a quick way to enter the online meeting game. And with customizable backgrounds, you can host your demo at Dunder Mifflin, the bridge of the Enterprise, or whatever works for your brand. There\u2019s no denying the importance of the right tools for sales communication. Now is the time to customize your tech stack for your team so they can be flexible, mobile, and ready for anything<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Communication is a key component for any successful sales team. And when sales teams work remotely, the need for excellent communication increases even more.<\/p>\n","protected":false},"author":123,"featured_media":12345,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1120],"tags":[1077,1033,1035],"class_list":["post-12344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-communication","tag-leadership","tag-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The A to Z of the Best 2020 Remote Work Sales Communication Tools - Sandler<\/title>\n<meta name=\"description\" content=\"Communication is a key component for any successful sales team. 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