{"id":12289,"date":"2020-05-20T12:43:17","date_gmt":"2020-05-20T12:43:17","guid":{"rendered":"https:\/\/sandler.dsstaging2.com\/case-study\/the-critical-elements-of-proactive-client-retention\/"},"modified":"2022-10-24T22:34:53","modified_gmt":"2022-10-24T22:34:53","slug":"the-critical-elements-of-proactive-client-retention","status":"publish","type":"post","link":"https:\/\/sandler.com\/podcasts\/the-critical-elements-of-proactive-client-retention\/","title":{"rendered":"The Critical Elements of Proactive Client Retention"},"content":{"rendered":"\n<p>Brian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention.&nbsp;In this episode:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Strengthening the relationship<\/li><li>Ensuring relevance<\/li><li>Relevance changes with your client\u2019s needs<\/li><li>Sustaining win-win<\/li><li>Delivering value<\/li><li>Growing the partnership<\/li><li>Eighty percent of your business comes from existing clients<\/li><li>How you can participate in the current, active survey<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Brian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention.<\/p>\n","protected":false},"author":167,"featured_media":12290,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1204],"tags":[1042,1463,1043,1484],"class_list":["post-12289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcasts","tag-account-management","tag-customer-experience","tag-customer-service","tag-podcasts"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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