{"id":10842,"date":"2018-03-29T19:24:55","date_gmt":"2018-03-29T19:24:55","guid":{"rendered":"https:\/\/sandler.dsstaging2.com\/case-study\/why-invest-time-success-coaching\/"},"modified":"2023-07-17T16:50:21","modified_gmt":"2023-07-17T16:50:21","slug":"why-invest-time-success-coaching","status":"publish","type":"post","link":"https:\/\/sandler.com\/blog\/why-invest-time-success-coaching\/","title":{"rendered":"Why Invest Time in Success Coaching?"},"content":{"rendered":"\r\n<p>To answer the common question, \u201cWhy should I invest more time in coaching my sales team?\u201d we must first define what we mean by \u201ccoaching.\u201d<\/p>\r\n\r\n\r\n\r\n<p>Sales coaching is a formal process that uses one-on-one meetings to help salespeople achieve new levels of success by discovering hidden issues that inhibit their performance. Contrary to popular belief and practice, effective sales coaching is not \u201cshowing them how to do it.\u201d<\/p>\r\n\r\n\r\n\r\n<p>Our experience is that the vast majority of sales managers spend less than 10% of their time coaching salespeople and 90% of their time managing sales metrics and engaging in other activities. These sales managers may\u00a0<em>believe<\/em>\u00a0they spend far more of time on coaching than 10% of the working day, but the reality is they are engaged in various \u201chere\u2019s how you do it\u201d discussions. They typically use the formal performance review process as the number one form of coaching and supplement this meeting with casual motivational conversations. Unfortunately, a more systematized approach to coaching is seen as an added burden on their already full workload, so they focus their time on problem-solving activities \u2013 and wonder why their teams underperform.<\/p>\r\n\r\n\r\n\r\n<p>This approach stands in stark contrast to the time investments made by the most successful sales managers. Coaching represents about 35% of the successful sales manager\u2019s leadership role and has the single greatest impact on the future success of the salesperson.<\/p>\r\n\r\n\r\n\r\n<p>These highly effective sales managers know that coaching only adds to the manager\u2019s workload in the beginning. Yes, it takes time to gain traction with the process. However, in the long term coaching greatly\u00a0<em>reduces<\/em> the managerial workload. It has a significant positive impact on salesforce development and is a key factor in supporting the long-term growth of the sales team as a whole, and for each individual within it. Coaching allows you to decipher each salesperson\u2019s personal performance code and <a href=\"https:\/\/www.sandler.com\/blog\/sales-leaders-make-empowering-sales-coaching-your-growth-driver\/\">sales leadership skills<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>Let me explain why a more effective coaching routine is a net productivity gain for virtually every sales manager. Too many salespeople view their sales manager as the CPS: Chief Problem Solver. This focus on problem-solving prevents sales managers from fulfilling their true mission of developing the sales team.<\/p>\r\n\r\n\r\n\r\n<p>Unfortunately, managers usually accept this honorary title and even come to consider it part of their formal job description. They spend the majority of their time focusing on dealing with operational and financial issues, leaving them little or no time to develop the individual members of the team. Managers who ask the question, \u201cHow would you solve this problem if I weren\u2019t here?\u201d find their salespeople usually have the answers and could act on their own. \u201cLearned helplessness\u201d prevents them from doing so.<\/p>\r\n\r\n\r\n\r\n<p>Success coaching moves the individual and the team beyond \u201clearned helplessness\u201d by initiating an ongoing dialogue between a trusted manager and a willing salesperson. This dialogue is designed to impact both the salesperson\u2019s wellbeing (who they are) and personal performance (what they do). In Sandler terms, this involves working on the salesperson\u2019s intrinsic Identity as well as external Role. It is impossible for a salesperson to achieve the highest level of performance unless these two critical sides of self-worth are addressed. By the same token, it is impossible for the manager to achieve at optimum levels without beginning this one-on-one success dialogue.<\/p>\r\n\r\n\r\n\r\n<p><strong><a href=\"https:\/\/www.sandler.com\/shop\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">Grab your copy of\u00a0<\/a><em><a href=\"https:\/\/www.sandler.com\/shop\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">The Sales Coach\u2019s Playbook<\/a><\/em><a href=\"https:\/\/www.sandler.com\/shop\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\">\u00a0to learn more about success coaching!<\/a><\/strong><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>To answer the common question, \u201cWhy should I invest more time in coaching my sales team?\u201d we must first define what we mean by \u201ccoaching.\u201d Sales coaching is a formal process that uses one-on-one meetings to help salespeople achieve new levels of success by discovering hidden issues that inhibit their performance. Contrary to popular belief&#8230;<\/p>\n","protected":false},"author":18,"featured_media":10843,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1120],"tags":[1038,1033,1157,1035,1136],"class_list":["post-10842","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-coaching","tag-leadership","tag-leadership-skills","tag-management","tag-sales-success"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Invest Time in Success Coaching? | Sandler Training<\/title>\n<meta name=\"description\" content=\"Sales coaching is a formal process that uses one-on-one meetings to help salespeople achieve new levels of success by discovering hidden issues that inhibit their performance. Contrary to popular belief and practice, effective sales coaching is not \u201cshowing them how to do it.\u201d\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sandler.com\/blog\/why-invest-time-success-coaching\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Invest Time in Success Coaching? | Sandler Training\" \/>\n<meta property=\"og:description\" content=\"Sales coaching is a formal process that uses one-on-one meetings to help salespeople achieve new levels of success by discovering hidden issues that inhibit their performance. Contrary to popular belief and practice, effective sales coaching is not \u201cshowing them how to do it.\u201d\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sandler.com\/blog\/why-invest-time-success-coaching\/\" \/>\n<meta property=\"og:site_name\" content=\"Sandler\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-29T19:24:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-17T16:50:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sandler.com\/wp-content\/uploads\/2022\/10\/Why-Invest-Time-in-Success-Coaching.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"697\" \/>\n\t<meta property=\"og:image:height\" content=\"448\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dave Mattson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dave Mattson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sandler.com\/blog\/why-invest-time-success-coaching\/\",\"url\":\"https:\/\/sandler.com\/blog\/why-invest-time-success-coaching\/\",\"name\":\"Why Invest Time in Success Coaching? | Sandler Training\",\"isPartOf\":{\"@id\":\"https:\/\/sandler.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sandler.com\/blog\/why-invest-time-success-coaching\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sandler.com\/blog\/why-invest-time-success-coaching\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sandler.com\/wp-content\/uploads\/2022\/10\/Why-Invest-Time-in-Success-Coaching.jpeg\",\"datePublished\":\"2018-03-29T19:24:55+00:00\",\"dateModified\":\"2023-07-17T16:50:21+00:00\",\"author\":{\"@id\":\"https:\/\/sandler.com\/#\/schema\/person\/b5006d8f2ef9f846d12dd9de223882ab\"},\"description\":\"Sales coaching is a formal process that uses one-on-one meetings to help salespeople achieve new levels of success by discovering hidden issues that inhibit their performance. 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