{"id":10417,"date":"2019-07-25T20:22:46","date_gmt":"2019-07-25T20:22:46","guid":{"rendered":"https:\/\/sandler.dsstaging2.com\/case-study\/4-ways-overcome-communication-barriers-workplace\/"},"modified":"2022-10-18T15:59:05","modified_gmt":"2022-10-18T15:59:05","slug":"4-ways-overcome-communication-barriers-workplace","status":"publish","type":"post","link":"https:\/\/sandler.com\/blog\/4-ways-overcome-communication-barriers-workplace\/","title":{"rendered":"4 Ways to Overcome Communication Barriers in the Workplace"},"content":{"rendered":"\n<p>In the past couple of decades, our workplaces have gone from the office to mostly virtual spaces. We get our jobs done and we communicate in the cloud. However, we still struggle with the same issues in communication which we had decades ago. Here are a few effective ways to overcome communication barriers in the workplace which you can apply right now.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_79_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/sandler.com\/blog\/4-ways-overcome-communication-barriers-workplace\/#Diversify_your_communication_channels\" >Diversify your communication channels<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/sandler.com\/blog\/4-ways-overcome-communication-barriers-workplace\/#Document_your_communication_processes\" >Document your communication processes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/sandler.com\/blog\/4-ways-overcome-communication-barriers-workplace\/#Try_to_understand_your_coworkers\" >Try to understand your coworkers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/sandler.com\/blog\/4-ways-overcome-communication-barriers-workplace\/#Communicate_only_whats_necessary\" >Communicate only what\u2019s necessary<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Diversify_your_communication_channels\"><\/span><strong>Diversify your communication channels<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you feel like you\u2019re not communicating well enough with your team, it may not be an issue of a communication barrier. In fact, your team members&nbsp;<strong>may not be in love with your preferred method of communication<\/strong>.<\/p>\n\n\n\n<p>Up until recently, email was the preferred way to communicate in many companies around the world. Despite many of its benefits, it also had its faults, so new tools were created. Team chat apps such as&nbsp;<a href=\"https:\/\/www.chanty.com\/\"><strong>Chanty<\/strong><\/a>, video messaging apps, voice call apps, screen sharing apps, etc.<\/p>\n\n\n\n<p>If one communication tool doesn\u2019t work for your team, you can give something else a try. For example,&nbsp;<a href=\"https:\/\/gizmodo.com\/11-reasons-email-is-the-worst-1628850597\"><strong>email can be quite clunky<\/strong><\/a>&nbsp;for messages about tasks that need immediate attention or asking quick questions \u2013 this is when you should use your team chat app.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Document_your_communication_processes\"><\/span><strong>Document your communication processes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Suppose you use several methods to communicate: email, team chat app, and Zoom. You want to ask your project manager a question about a task that needs to be done today, but you\u2019re not sure where to do it. Which channel should you use?<\/p>\n\n\n\n<p>If you\u2019re confused, your team will be too. The way around this problem is to have a&nbsp;<strong>documented standard operating procedure&nbsp;<\/strong>(SOP) that tells your team members where they communicate which information. For example, important announcements and updates are sent through email, meetings are done on Zoom, quick task-related messages go to your team chat app, etc. If you have a documented procedure, your team members will know where to communicate their message at all times.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Try_to_understand_your_coworkers\"><\/span><strong>Try to understand your coworkers<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Easier said than done, right? At the very core, the majority of communication problems in the workplace arise because we don\u2019t understand the other side. Whether it\u2019s understanding their point of view or something related to their workday, we can\u2019t communicate properly because&nbsp;<a href=\"https:\/\/www.monster.com\/career-advice\/article\/4-tips-for-connecting-with-co-workers-despite-your-differences-0422\"><strong>we don\u2019t understand them<\/strong><\/a>.<\/p>\n\n\n\n<p>How many times has it happened that someone from another department is talking about something and you have absolutely no clue what they\u2019re talking about? For example, a marketing manager talking about click-through rates or return on ad spend while a developer listens to them.<\/p>\n\n\n\n<p>To prevent this from happening, make sure that&nbsp;<strong>all of your team members have some idea of what other teams and coworkers are doing<\/strong>. They will better understand their workload, duties and how they fit into the grand scheme in your company.<\/p>\n\n\n\n<p>You can do this by having a handbook with an overview of all your positions in a company, or by introducing the duties of a new employee as you onboard them. For some roles, it\u2019s worth sending your employees to a course to find out more about different processes in your company. For example, an HR expert will benefit greatly from a course in web development essentials, so they can find and hire better developers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Communicate_only_whats_necessary\"><\/span><strong>Communicate only what\u2019s necessary<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The bulk of issues in communications happen because we communicate things which aren\u2019t necessary or include people who aren\u2019t necessary. For starters, make sure you stay on topic, no matter the channel or the participants. Sharing memes and gifs in a discussion about a new project is not a good idea, so refrain from going off topic. You can always create a dedicated group or channel for random discussions unrelated to work.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<\/p>\n\n\n\n<p>The second point is that in 2019, it\u2019s high time to learn the difference between \u201creply\u201d and \u201creply to all\u201d in emails and other modes of communication. If you only send out messages to people who really need to see them and take action, you will save their time and yours. Once again, modern chat software has different channels and groups where you can include only the necessary participants.<\/p>\n\n\n\n<p>While technology has changed in the past couple of decades, most of the communication problems in the workplace have remained the same. The key to improve team communication is to choose the right channels, show understanding for your coworkers, document your communication processes and finally, think carefully about what you\u2019re sending and to whom.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.chanty.com\/blog\/ways-to-improve-team-communication-at-work-in-2017\/\">Check out this blog to learn more about team communication best practices.<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the past couple of decades, our workplaces have gone from the office to mostly virtual spaces. We get our jobs done and we communicate in the cloud. However, we still struggle with the same issues in communication which we had decades ago. Here are a few effective ways to overcome communication barriers in the&#8230;<\/p>\n","protected":false},"author":85,"featured_media":10418,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1120],"tags":[1153,1077,1057,1154],"class_list":["post-10417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-business-development","tag-communication","tag-professional-development","tag-professional-growth"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>4 Ways to Overcome Communication Barriers in the Workplace | Sandler Training<\/title>\n<meta name=\"description\" content=\"In the past couple of decades, our workplaces have gone from the office to mostly virtual spaces. 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